At CVzen.uk (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy provides a comprehensive outline of how we collect, use, share, and safeguard your personal information when you access cvzen.uk and related services (the “Services”). By using our Services, you agree to the terms outlined in this Privacy Policy. Our commitment to transparency, clarity, and robust protection ensures your data is handled responsibly.

 

1. Information We Collect

To deliver and enhance our Services, we collect a variety of information as outlined below:

A. Personal Information

  1. Account Information: When you create an account, we collect details such as your name, email address, phone number, and password. These details allow us to identify and serve you securely.
  2. Payment Information: For purchases, we collect payment details including your credit card number, billing address, and transaction history. Payment processing is securely handled by trusted third-party providers, who maintain rigorous privacy and security standards.
  3. Profile Information: Information you share regarding your career history, education, skills, certifications, and job preferences allows us to tailor our Services to your specific needs and goals.

B. Non-Personal Information

  1. Device Information: Technical data, including your IP address, browser type, operating system, and unique device identifiers, helps us optimize compatibility and performance.
  2. Usage Data: Information on how you interact with our Services—such as pages viewed, time spent, and search queries—allows us to refine and improve functionality.
  3. Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to understand user behavior, remember preferences, and provide a seamless browsing experience.

 

2. How We Use Your Information

The information we collect is used to achieve the following objectives:

  1. Service Delivery: To create accounts, process payments, and enable access to our features and tools.
  2. Personalization: By analyzing your profile and preferences, we provide tailored recommendations, resume-building guidance, and job opportunities.
  3. Communication: Your contact details are used to send critical updates, respond to inquiries, and deliver promotional offers that align with your interests.
  4. Analytics and Development: Aggregated data insights inform our decisions to improve existing features, develop new ones, and enhance user satisfaction.
  5. Security Measures: Advanced tools safeguard your information against unauthorized access, fraud, and misuse.
  6. Legal Compliance: We process your data to fulfill legal obligations, ensure safety, and enforce our Terms of Service.

 

3. Sharing Your Information

We respect your privacy and share your data only under specific circumstances:

A. Service Providers

We collaborate with trusted vendors to:

  1. Handle secure payment processing.
  2. Analyze user behavior and site performance.
  3. Deliver transactional and promotional email communications.
  4. Provide reliable hosting and technical support.

B. Business Transfers

In cases of mergers, acquisitions, or company restructuring, your data may be transferred to relevant parties.

C. Legal Obligations

We may disclose information as required by law or to protect our rights, safety, or the well-being of others.

D. Aggregated Data

Anonymized data may be shared for research, marketing, or analytics purposes. This data is stripped of personal identifiers to ensure anonymity.

 

4. Your Rights and Choices

We empower you to manage your personal data through the following options:

A. Access and Update Information

Log into your account or contact us to review and update your personal details. Accurate information ensures better service.

B. Marketing Preferences

You can opt out of promotional communications by clicking “unsubscribe” in emails or adjusting preferences in your account settings.

C. Manage Cookies

Adjust browser settings to manage cookies and tracking preferences. Note that disabling cookies may limit some platform functionalities.

D. Data Deletion

Request deletion of your personal data by contacting us. While we strive to accommodate requests promptly, certain data may be retained to comply with legal or operational requirements.

 

5. Data Security

We employ state-of-the-art technical and organizational measures to secure your information against unauthorized access, loss, and misuse. Measures include:

  1. Data encryption during transmission and storage.
  2. Regular system audits and updates.
  3. Strict access controls and staff training.

 

6. Children’s Privacy

Our Services are intended for users aged 13 and above (or the minimum age in your jurisdiction). We do not knowingly collect data from individuals under this age. If we identify such data, it will be promptly deleted. Parents or guardians who believe their child has shared personal data with us should contact us immediately.

 

7. Third-Party Links

Our platform may contain links to external websites or services. These third-party sites operate independently and are governed by their own privacy policies. We encourage users to review these policies, as we are not responsible for their content or practices.

 

8. Updates to This Privacy Policy

We periodically review and update this Privacy Policy to reflect changes in our practices or applicable laws. Significant changes will be communicated via email or prominent notices on our site. The “Effective Date” at the top of this document indicates the most recent revision.

9. Contact Us

For questions, concerns, or data requests related to this Privacy Policy, please reach out to us: [email protected]